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It’s not louder with the windows down. They want to take the dash apart to see what might be in there. Concerned with them doing that and making more rattles. I don’t think it’s something loose as it happens when the car is speeding up or slowing down and not on bumpy roads. Is it normal...

We have a new model x with less than 2k miles on it. When accelerating or stopping - there is a cream or knocking coming from passenger door/dash area. Service center had for a week and can’t figure it out. Anyone else heard this noise? Driving us nuts.