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Does another USB stick with music on it work? (You should see it as a media option on the far right). If it doesn't, then you might have a USB controller issue. I had my model 3 four four months and no USB stick would be recognized by the car. Made a service appointment and the Ranger swapped...

This phantom problem is my biggest issue with this car, especially because EVERY other car I have owned, in all price ranges, gets cruise control right. Maintain the speed I set myself. I have learned where I experience this issue (where the freeway reaches a crest or where traffic merges on a...

Have have had nothing but great service from both the team at the Honolulu service center and mobile ranger. While I would have preferred not to have had to engage the service personnel at all on a car that is only 14 months young, the staff have been very nice.

When I don't get an update, I make an appointment with the service center via the app. The update, if applicable will show up on my screen within a day or two. I live in a condo so there's no wifi, requiring me to drive to the service center to tap into their wifi in order to download the...