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I almost pulled the trigger, but backed out at the last minute. I asked them to send me the contract and I was disappointed to learn it was a contract with Endurance, not Xcare, which seems super shady to me. Endurance has abysmal reviews online, I mean super bad reviews. I asked around to local...

Same thing happened to me, Tesla said they never heard of the part numbers. Then I talked to someone else (via the app) and they said they can't sell them to me because they aren't compatible with my car, I asked follow up questions and they just ghosted me. I tried local parts departments and...

Hey man, great looking car. Did you ever get an offer on these?

Thank you for your feedback, I filed a complaint with the NHTSA today. Dealing with Tesla service in Southern California is a mess. It's crazy to think they are a major auto manufacturer and there is NO WAY to escalate a problem. Basically, you're stuck hoping the service center solves your...

Tesla customer service is abysmal. I was a HUGE fan, and a year and a half ago I bought my dream car, a Model S P90DL. I'm a car guy, I knew my Tesla wasn't perfect, but I didn't think their customer service would be so bad. It's nearly impossible to talk to someone if you have an issue with...

It's kind of sad reading a lot of the responses to this guy's question, people are treating him like an idiot because he expects some level of customer service. He's right, it's nearly impossible to contact someone at Tesla. Their phone menu is a nightmare. We've had serious issues with our car...

I was able to take another picture this morning. Looks like the lower control arm at a ball joint. Not sure, but looks like the housing for the ball joint failed. Sent it off to the service center today. I'll keep you posted and I'll file an NHTSA complaint, if warranted.

Does this look like the same problem? My wife and I were backing up yesterday and the front driver tire got buried in the back of the wheel well. No sound or anything, car just stopped because wheel was not rubbing, but jammed in the wheel well. We were able to turn the wheel and raise the car...

I just bought the same front spoiler and I'm waiting for it to arrive. Do you have a couple minutes to describe how you installed yours? Thanks!