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A few evenings ago I was going to dinner with my son. He pressed the passenger-side handle and the handles popped out. Then the car went dark and became completely unresponsive. The handles are still out. I replaced the batteries in both my fobs to no avail. The mobile app hangs at "waking up"...

I called Roadside Assistance and they could only recommend I have it towed to a service center. Busy with work, I procrastinated and waited another day. In the morning I noticed that the location shown on the phone app had updated, went out to my car, and was able to get in and drive. Somehow it...

My 2013 Model S has suddenly gone dark. It is completely unresponsive. I drove it (got it washed) two days ago, did not drive it yesterday, and now it does not respond to the fob. The door handles, trunk, and charge port cannot be manually opened. The phone app reports "vehicle connection...

I'm having a hard time figuring out whether I should buy a service plan, and if so, which one. I'm the kind of guy who's fine with paying for things if something goes wrong - I never add insurance for rental cars, for example. So I'm trying to determine if $600 makes financial sense. I'm leaning...