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I had my appointment with the SC. They took care of it in a few hours. They said it was the upper control arm. I asked them what the cause might be with only 27k miles. They said it’s because of “too much driving on bumpy roads” (which I confess I have done). The damage was $500+

Same problem with my 2018 M3 (27,000 miles). I have an appointment scheduled in 10 days. I’ll keep you all posted.