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I had the MCU2 upgrade performed when it became available for the 2017s. Now I want to get the XM/FM “upgrade” done. I made an appointment at the service center and they just don’t seem to get it. First they said they couldn’t do it despite already having these features prior to the MCU2...

I had the MCU upgraded yesterday at a SoCal SC. I was told at the time of the appointment they had all of the parts including the new center screen. I was offered a discount to keep my old screen which I declined. The Tesla employee noted the account and said the car should be ready by the end...