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You'll note that I said it was their fault, not mine. Follow the instructions and it should work. Make sure you use the arrow guides, are under the metal clip (I was, the clip was faulty), and don't over-torque. My issue was no fault of my own, it was a fault with the car. If the Tech had put...

My glass cracked after I very carefully installed following instructions and video. I was careful to get the correct spot and to not over torque. The service centre said the metal bracket under the glass was not welded (properly?) on one side and the bracket pushed against the glass and...

Adding my vote for this. We had a stressful drive from Ottawa to Orillia the other day since the two non-Tesla chargers were occupied or out of order. As it is now, doing this drive in the winter would be impossible.

In Ottawa, Canada. Blue LR AWD Ordered July 6, booked on the 22nd for July 31 delivery.