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I did test the pump on another outlet and it did not work. I am sending it back. But I also tried another accessory that works on the MY outlets. They are definitely dead. I have a service order in and am now troubleshooting with them.
Both of the 12v power outlets on my Model Y do not work. Is there something that has to be done to make them operable? The OM says the car has to be 'awake'. It seems to be awake with all interior functions operating but the outlets are dead.