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Same issue here too. But, I included a picture of the email received regarding the camera upgrade. That didn’t make a difference. They interpreted as a new EMC needed to be installed. I scheduled a mobile appointment again for Friday 11/11. I will circle back with the group.

As promised, I wanted to circle with the group to share my experience. Thanks to many of you, I was able get to a successful outcome. First, let me say the information provided here are more useful than Tesla’s own Customer Service. A couple of days before my post, I had called Tesla’s 800...

Thanks for your reply. Agreed, I think it is unrealistic to ask a profitable fortune company to respond to its customers within a reasonable time frame. It appears that I might be able to get through on the line. I will inform the forum in a couple of days if I was successful or not in the hope...

Is anyone getting any luck with anyone answering at this number? Tesla provided me with another number to contact their Energy team. I have been unable to get through for over a week as the automated voice system Says no one is available, try later. I emailed them last Tuesday, not even an...