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  1. R

    First Flat Tire - Poor support

    I mentioned the loaner car bc the service center was closed, and that could’ve been an option. The preceding sentence said: “Service said they were unable to find a team to come give me a loaner tire/wheel or replace it on the spot.” That is the service team’s preferred course of action when...
  2. R

    First Flat Tire - Poor support

    I I don’t know why you continue to mention things like your own personal 30 years of driving experience or whether you have personally never seen any written or otherwise statement from Tesla… that just tells me you’re uninformed and have had a different set of experiences than me. Also, just...
  3. R

    First Flat Tire - Poor support

    How many dealers tell you you don’t need a spare tire when selling due to their roadside assistance? In Tesla’s roadside policy, they specially state they will provide assistance: when I called they told me that means they repair or provide a loaner on the spot. If they can’t, they’ll tow. The...
  4. R

    First Flat Tire - Poor support

    Yeah I think AAA is my next move. To give them some kind of credit, they did tow my car to service center yesterday free of charged (closed), and I picked up by lunch today with new tire.
  5. R

    First Flat Tire - Poor support

    Care to share your rationale? I obviously had a shitty experience, but that could’ve easily been resolved with, “here’s an Uber coupon to get home.”
  6. R

    First Flat Tire - Poor support

    Yeah maybe I invest in AAA instead bc I was so heated yesterday 😂
  7. R

    First Flat Tire - Poor support

    Just had my first flat Sunday, and unfortunately, it was an hour away from home. Tesla Roadside Service said they were unable to find a team to come give me a loaner tire/wheel or replace it on the spot. Because of that, they were only able to tow it the Tesla service center. The worst part was...
  8. R

    California waiting room Q4

    Ordered on 9/26; I finally got an email early this morning notifying me that I would pick up this week. Then I got a text to schedule the pick up date/time later in the morning. VIN is 85xxx range