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I had this same problem after my Y's windshield was replaced on Monday. Due to warping/distortion of the windshield, I brought it back in yesterday and they replaced the windshield and were going to look at the HVAC. After the visit I was told that the "HVAC system is working as designed. No...

I just fixed my mirror. Turn the mirror so that it is tilted downward and to the right, that should give you enough room to slide your fingers in the outside between the frame and the glass and apply even pressure across the back of the glass to pull it out. Nothing in there looked super fragile...