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Thanks man. They said they will help me out in this case by replacing the two wheels free of charge, which I obviously really appreciate. Hopefully you heard back from the online store, but if not, you may also want to try to go into the customer repair center in Santa Monica directly and talk...

With the plastic protectors! I went to the repair center today and they’re going to contact their online store team and get back to me, but yeah, don’t use these if you don’t have to

Im driving to the Tesla repair center in Santa Monica tomorrow to talk to them and will let you know how it goes. Can you let me know the name of the mobile rim repair service you're using?

I finally got a service appointment and a Tesla rep message me via the app to say "accessories are not covered under warranty and Tesla isn't accountable to any damage caused".....I feel a bit frustrated to say the least. Has anyone had any luck talking to an actual human about issues such as this?

First time poster coming in hot....hoping to get some advice from everyone! I have a 2021 Tesla Y with the black 20’’ Induction Wheels. I bought the Konig Model Y 19"/20" Snow Chains that Tesla sells on their web shop for a trip up to Big Bear, CA. I have put on plenty of snow chains on in my...