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Thanks @MacNeil ! That email address works. For anyone else having a hard time contacting them. The _service address is the one. The _part on the phone is incorrect.

Thanks! I'll give that a try.

Does anyone know the email address or how to contact parts at the Vancouver store? I tried calling the number (604) 255 4427. Got sent to a voicemail box telling me they don't check and to email [email protected] but the email address bounced. I also tried [email protected] both...

Dang it. I thought it was just me. I’m at 5’3 and so I thought it’s just an American car being bias to short people but it looks like even at 5’7 with the the adjustment down it’s still a pain in the neck. I’m tempted to try one of those seatbelt straps, popular in the 90’s, but thought it may...

Jealous the new car came with PPF. Mine is just 2 weeks old. Build April 23rd and didn’t come with it. Worst, I ordered one from Tesla and it was a dud as the packaging came full of paper powder. Have been driving around without any protection.

It’s probably depending on the seating position and height. I’ve tried raising the seat higher and it helps. But then I’m in an uncomfortably position. The passenger gets the full blast and having to adjust every time someone changes the seating. As someone previously mentioned. The Tesla...

I don’t mean to add to the flame but I sympathize with the lack of blind spot monitoring on the Tesla. All my previous cars all have simple indicators on the mirrors that you can quickly glance without having to take your eyes off the road. It helps before you commit to a full shoulder check and...

Sad but I’m thinking about printing something like this with the air venting up to the windshield instead of your face. That way the auto mode set and forget is useable again. https://www.thingiverse.com/thing:4369251

The auto mode is completely useless because of the air vents blowing directly into your face. My eyes get so dry now that the AC is on in the summer.

I was debating between that kit and Tesla while ordering the screen protector. Ended up going with Tesla because... it's Tesla.

The good news is, after sending them pictures they are giving a full refund and they don't even want it back. I'm going to explore the local shops. The Tesla store is just not worth the wait and really dumb packaging. It's the perfect way of ruining customer confidence, and waste products...

I found other threads with similar packaging issues. I’m going to send it back. I don’t want a replacement if it comes packaged like this. Honestly, this is the sort of packaging crap job you only see from AliExpress orders. Should have done a search of the forums before ordering. I’ve lost...

I tried washing. It's not coming off, the powder is too fine. I guess trimming is the only option. Is this a no return/refund point now?

Ordered the paint protection film from the Tesla store. It came in a large round paper tube. Look at the amount of dust and the corners were lifted. It is completely useless. I tried to clean it with the soap water and hope it would stick. Of course, the corners won't stick. Is this how it's...

Nope. Love everything else about the car. There are lots of smart people out there, they'll come up with products for the car. Tinkering is part of the fun.

I also went from the RX to the Y. After almost a week with it. Bounce around like the first gen Acura RDX. Hard suspension but it settles quickly. The good kind of hard suspension. The RX sport mode is no where near as hard. Disabling of regenerative braking is a big mistake. The feature to...

Just dropped off some trade-in papers. Saw the car we're going to take delivery this weekend. MY LR w/hitch build date April 25th. No idea what the VIN is, SA is going to enter it into the system tomorrow. It just arrived at the lot this morning. Sadly, no new lights.

Cool. Thanks guys. Still having a hard time trusting a car salesman. Knowing it’s automated helps.

Hey guys, can I please get some advice on this? I'm a little annoyed. Just want to make sure I'm not reading too much into this. Placed my order on April 3rd. Nothing but a RN number on the site for 2+ weeks. Then last Friday (23rd) magically a VIN 16xxx showed up and they scheduled for Sunday...

Like any car you buy. Take your time inspecting it. The minute you drive off, it’s yours to own. Including the defects. I declined my delivery because there were significant discoloration on the driver side door. Back of the line I go, but it’s worth the wait. You won’t be able to look pass it...

Got the same response from my SA when I asked him about it. TBH, I don’t know why I bothered. That’s the expected standard response from car salesman. It’s more credible than I don’t know. Like all of us, they’re also in the dark.