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  1. A

    Double-charged by Tesla?

    This is as closest to the truth it will ever get.....
  2. A

    Double-charged by Tesla?

    Thanks you were correct. Bank of A FORCED a return on both charges after i gave a signed letter within 1 day. No further investigation. They would rather Tesla come after me if I really do owe them still... Now that is Customer service on b of A part. telsa is offering no freebies discounts...
  3. A

    Double-charged by Tesla?

    The customer relation rep from fremont called me and said they will try to get money back soon but could not tell me if it would be ACH or check. He also said there would be no goodwill and no free supercharger miles. He said he could not even waive the $100 deposit cancellation i did on the...
  4. A

    Double-charged by Tesla?

    I asked sales, delivery, and a customer support supervisor if they offer anything to customers who went through this. Free boost upgrade? Miles? Etc.... they said they cant.
  5. A

    Double-charged by Tesla?

    The insanity is that nobody has any idea why it happened or when money is coming back. Sales people delivery people could not answer. I get the same answer each time now. We created case number and emailed the right department. Expect payment back in 1-5 days but they cant tell me whether...
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    Double-charged by Tesla?

    What if tesla actually charged twice? Is it still considered a duplicate by ACH system? See image attached. They acknowledge the two charges. Eitherway i started a claim with bank of america they say it will take up to 45 business days to resolve.
  7. A

    Double-charged by Tesla?

    Thank now i need to join twitter to complain
  8. A

    Double-charged by Tesla?

    Nope. In my case both charges went through my money is gone. Whats worse. I never got the car. I refused delivery. And even worse? I ordered a model 3 instead and they are asking me to pay for it ....delivery is in 2 days and they cant use the funds they already took from me. No ETA on...
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    Double-charged by Tesla?

    Thanks man! I can think of a few ways Tesla could make this up to us and doesnt cost them anything. Maybe free autopilot/speed boost? At least you got a car. I have no car and got charged twice! And same run around. Nobody could help except they are looking into it with NO ETA of when...
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    Double-charged by Tesla?

    How do you log in to tesla account and see two payments? How does that look? Can u attach a screen shot? I logged in and only see “payment made” but not the duplicate charge. In my case i refused delivery of my model Y and ordered a model 3 same day. Next day after delivery refusal i saw not...
  11. A

    Double-charged by Tesla?

    I refused delivery for a model y on 3/24/21 and decided to order a model 3. Delivery reps said it was fine to do that and i didnt have to take the car. On 3/25/21 i have two ach transfers of 44,000+ each. This is absurd. So a total of 80,000 + was taken for a car i refused delivery on. I...