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10 to 15 days to simply apply a software patch is so disappointing but thanks for the info so I can set my expectations.

I noticed immediately (within 2 hrs after update) I have no more use of my 4 Powerwalls after this update. They won't charge or power my home. They are just slowly discharging. Tesla support chat said that Tier 2 would contact me and that was the end their communication for the moment. I haven't...

I did the initial report to SolarEdge and I was present, so I suppose I served that purpose.

It will be 1 months next Monday that I've been waiting for my replacement inverter. I managed to get the RMA and tracking number for SolarEdge and the inverter has been sitting in Tesla warehouse for a week now. No acknowledgement that they have it. No call to schedule installation. No way to...

They should't be passing on any additional cost to non-solar producing consumers since they bear no cost for the power I generate for them. They could even use my batteries so that non-solar customers wouldn't suffer blackouts during peak use times. If I as private owner of an energy production...

SolarEdge refused to ship it to me directly and said I could choose from a list of local installers who could do the work if Tesla was not cooperating. So now I'm stuck because either I have to wait however long Tesla decides to take to process my request or I have to pay another electrician to...

I have been using an ethernet connection to my SolarEdge HDwave (setapp) inverter for years now and the inverter died recently. The instant that happened, Tesla sent me the automated message that they lost communication with my Inverter. Tesla says they cannot communicate with the inverter and I...

My inverter died yesterday and calling Tesla was a terrible experience. I am nauseous thinking that this can take 3 months and I have no recourse. I assume you are voiding the entire warranty by replacing the inverter yourself? What are you doing with the replacement from the RMA? Is it a 10Kw?

On version 21.44 223a56cd. Energy section of the Tesla app has been saying Check Internet Connection for the last 45. I can access the Powerwall through its IP address on my network. When you initially login, it briefly says "not connected" but then says Connected. When I enter the Network...

Anyone can create an installer account on the Solaredge site in order to use the Setapp. Everything worked out in the sense that my system still produces and my Powerwalls still work. But I doubt I would try this again. I just saw today that new firmware became available late April, but there is...

It is pretty useless except to verify that each panel is functional and producing power. Other than that, you don't get much benefit beyond what you get from the Tesla app. So it is good to have if you suspect that you have a broken panel, but for day-to-day it is unnecessary.

I upgraded my inverter's firmware from 4.9.33 to 4.11.xx. I wasn't actually given a choice as it immediately started the moment I used the SolarEdge "SetApp" to see the firmware version. So that happened and the system came back up after 12 minutes and a couple of reboots by the inverter. But...

You, as the owner, have final say in what goes on your roof but you also have to weigh that against some reasonable vs unreasonable concerns. Measure the emissions before escalating your concerns. Don't tear up your roof over something that may not be of actual concern. I battled with Tesla's...

You cannot connect directly. To see data from the inverter, you will need a SolarEdge monitoring account. Tesla will reluctantly create it for you as they are "installer" in SolarEdge's eyes. Tesla no longer integrates with SolarEdge's inverter platform. The use their own hardware/software to...