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Did you find an answer for this? I get calls and can send calls as usual, but I cannot hear anything and they can not hear me. I tried several different things (pair, unpair, check app, etc). I don't know what to do without having to schedule an appointment.

I ordered out of cincy as well on April 21. My dates have jumped around a lot, like yours! This morning I am now at June 3-23, which is better than my June 9-29 (which I had for a while). We could possibly be on the same truck and date if and when that comes!