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Not sure. PA was a state where it said VIN was needed. I was prepared to wait and SA text me and asked me to scan him my current insurance card. After I did it showed insurance set and that I don’t have anything left but to pay.
I was able to show proof of insurance by scan my current card to my SA here in Se PA. I would try to do that if you can. I don’t have my VIN and it is showing as complete for me.