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Update on the software update failure/ screens blacking out issue. The mobile service tech that was supposed to come out said it would be better to bring the car into the service center because he would just be duplicating the SD card swapout and he thought this was likely not to be the problem...

Update: software update installation to version 2021.24.5 failed again. Will need to contact service again.

Thanks so much for your clarifying questions, I really appreciate it. In regard to the SD card, as for whether the mobile Tech was using "Gateway" as a reference to the brand of SD card or as a reference to the location of it in the Tesla multiple computer setup, I am not sure. Given my...

I changed the wheel size away from my true wheel configuration, the car rebooted, then I changed back to my true wheel configuration and the car has rebooted again. I have now also unplugged my usb wire for the wireless charging pad AND my 12V power charger (i.e., cigarette lighter charger). I...

By hard reboot do you mean the scroll wheel/ left and right top steering wheel button reset, or pulling the 12v loop? And how would changing wheel size influence this issue? In changing the wheel size, do I switch away from your current wheel size and then back to it (since I didn't change the...

I have a 2020 Model X Long Range Plus, and I have been experiencing this very same issue for the past 2 weeks. I am currently on software version 2021.12.25.7, the software update version 2021.24.5 downloads fully, it then installs until 30% and then fails. This has happened about 5 times now. I...