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So update from my side, i got software update for 2023.2.10 And it seems to fix the bug

You mean sentry mode excluding home? Or any other setting?

Update from my side: Service center replaced my whole glovebox and still not fixed…

Any update from Tesla service center?

Meaning it can record after usb reformat for only once and later it will fail to save clips?

For me if i reformat the usb it will record the first sentry mode for sure. But after some time it just have the bug that notification is there but no video

But please let me know what service center said once you have contacted with service people

Looks like it is the same issue i have. I also tried with new microSd and adapter combo but issue Still persists. Before this software version it worked well but interestingly the bug not happened until i am on this software version for about week. Now you gives me thinking this is definitely a...

Very informative! Thanks for the explain! I guess my next step is trying out other micro SD card and I heard it is better endurance in constant writing to see if it resolve the issue…

so if i can see my video in Recent Folder, then it means my usb is working fine. Just somehow sentry mode is not willing to save that related 10mins in to the Saved Folder. Is my assumption right?

Please keep me posted. Today I tried factory reset and it did not solve the issue…

Thanks for confirmation. For my issue I am more leaning towards software issue now. As i am able to see the past one hour recording in the viewer. My understanding is car also need to record these into usb recent folder? Is that right? If so then it can somehow prove car can write data to usb...

Oh i haven't. I thought newer car they cancelled data transmission for the usb port in center console

I have tried both and also Even reinstall software via service mode. Nothing works.

Hi Guys I also have sentry issue with software 2022.44.25.3 where sentry can be triggered but no videos can be viewed. If I reformat the usb, it will work one or two times but some time later it can't save clips again. I have checked recent folder in the viewer And i can see it is recording the...

I got new Tesla usb stick for my mobile service but the issue Still persists And they told me it can only be fixed by software future update

For me Looks like now when I leave vehicle for more than 10mins the sentry won't save at all. And then some time later it becomes normal… when sentry can't save clips the dashcam won't be able to save manually either

Which Software version are you in? Do you think it is software or hardware issue

Mobile service gave me new usb stick But the problem Still exists And They said it is software issue. The only thing i can do is waiting for software update from Tesla which is frustrating.

Did you guys figure this out? I also have similar issue with my 2022 Model Y. It started recently before that it worked fine for half a year.

Hi, did you fix the issue? For me it is the same case with only one strange thing: if i unplug and plug usb stick it will work again as normal for only ONCE and the second time when I go somewhere else and park the sentry stop saving clips again… Also if i look at the usb content through laptop...

Did you figure out how to solve this issue? It started to happen like this to me since recent. Also like you mentioned, if i unplug and replug usb drive, it will work only ONCE and the 2nd time it still fail to save clips.

Any update?

Following on the topic

My SA initially offer me configuration with black on black but i refused, he told me he expected more order will free up in the coming weeks. Then half an hour later i got his call again, he found another one with base config! That is the one i am going to take delivery with.

Hi I have good news. My previous EDD was 9.11 - 11.10 with model Y long range, white on white order. I have been contacting my SA frequently and today he told me he can match me with a config white on black(base configuration), i am happy to accept it and will take delivery soon at May 20 -24...

Does anyone know how to get a Tesla sales representative assigned to my online order? I ordered myself online so there seems be no one assigned to my order. Thanks!

Does your EDD change recently? Mine still in Sep time frame.

Ordered my MY Long Range last year October, only added white interior, EDD was steady around June until yesterday pushed back to September. Does it have anything to do with that I have not applied for the financing? I was thinking anyhow it will expire and decided to do that once VIN is...