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Just sharing in case this helps anyone: P85 was delivered on Christmas Eve 2013. At about 75,000 miles, after washing (and blow-drying) the car it would not start for about 30 minutes so I sent the incident to the Service Center and they asked me to bring it in. (Will probably not use the blower...
2013 Model S with 50k, was just told of delamination of pads and rust on rotors. $1,080 to replace front and back. I thought these brakes would last much longer since the brakes aren't used much.
The car was in for TPMS and then this came up. Bummer.
Looks like a step was missed in the instructions:
To escalate any issue, you can log into your Tesla account, SELECT A VEHICLE IF SEVERAL ARE LISTED, click Support and then Executive Escalation.