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My installer checked "Tesla only" when he installed the charger. After heaps of helpful advice from the Tesla club ... most specifically Sophias_dad, I changed the setting on my Gen3 charger to "charge any vehicle" and it has worked perfectly ever since.

I have just sent another email to Tesla to ask if the Gen 3 could be fixed by a software update as it seems that the Gen 2 is capable of coming back on after an outage, but the Gen 3 is not. Hopefully this can be accomplished soon so that I can get some quality sleep.

At 1am this morning, I tried waking the car up to see if it would start charging by itself ... it didn't ... just the dreaded blue light. I had to take the plug out and reinsert it. The charger then made a sound like a switch tripping and it started charging immediately (no lag time for "self...

To explain the setup in Australia. To "simply" change to the constant supply line means that I would need to employ a Level 2 electrician who has the authority to cut security tags and install new ones when they have finished working on the power meters. One power meter controls the constant...

I received the following from Tesla today - "I have confirmed with a few charging sites, raised this to Field Service Technicians, Associate Support Engineers and even the Lead Remanufacturing Technician, the consensus is that the connector must be plugged in after power on otherwise the wall...

Thanks for that. Sounds like there is a fault in my Gen 3 charger or in my car.

Thanks for responding. The Tesla Tech. guys had me carry out commissioning again, but no change. But, it did turn off again before it attempted to charge the next morning. When your charger lost power did it continue to charge after the outage or did you get the dreaded blue light?

I just checked ... it's still 21.36.5 and when I try to update, it says no updates are available.

A good thought. About 2 weeks ago when I checked it was 21.36.5 I just looked and there is an update 21.36.6 Unfortunately, I will need to wait until the power is on to the unit to check if it automatically updated. When the tech's checked remotely they should have noticed if it was up to date...

Yes, tried 1am scheduled charging ... just a blue light. I agree with you about the power outage, it must happen all the time. I would assume that owners would be upset if they couldn't drive anywhere because of this occurring. That would be good if someone could experiment for me to see if it's...

They seem to be giving me the run around (hence the post). One says it's an install problem ... but they got me to re configure it and there was no difference. One said that it was a car problem ... he even tried it at the Tesla workshop and found the same problem ie. when he switched the power...

thanks for the reply. Yes, our manual says the same thing. I quoted this to the Tesla guy and he said that it can only start charging again if it was a very brief outage and that it won't come back on after a prolonged outage.

Thanks, but I already have the Gen 3 installed ... so hopefully there is a fix out there somewhere.

I purchased a Gen 3 charger and had it installed on the Controlled Load 1 circuit so that I could charge the car overnight when off-peak rates kick in about 12.30am and turn off at 7am. In Australia, electricity only runs through that circuit during these times. Unfortunately, the charger does...