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Totally understand. That's what the crew told me. They said they figured out a solution to run the wires from the attic and through the walls and will come out to finish it. But so far dead silence and I cannot reach anyone form Tesla. The only thing I have gotten so far is a canned email...

@Vines, if you'd like, we can chat privately as well. Not sure how to do it in the forums but can work on the medium you prefer.

Last discussion was around end of october when they scheduled a crew to connect the panel to the solar equipment. When they got here, they told me they cannot do the installation because of the main panel. My service is underground. This is in Castro Valley, unincorporated Alameda County.

This is the Alameda County, CA

So we decided on the solar roof + powerwall combo back in July. In August, they installed the roof. In September, they installed the battery and the rest of the equipment. In October, they replaced my main panel. However, when they came to connect the main panel to the solar equipment, I was...