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A couple days ago my SA told me in an email that he confirmed the vehicle with my VIN had the AMD chip. Today I talked with a different employee from the same service center on the phone and she said it had the Atom...

Could be possible? But you'd think they would do a trial like this with internal employee's vehicles or something. They had to have known that if word got out that they were putting the new chips in some cars, they would put themselves in a "mass holds" situation.