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  1. S

    Shocked from gutters after Solar Roof activated

    So the other thing about the stand alone inverter is that it doesn't have a neutral on the AC side. Only the two powerwall plus inverters have an AC neutral. I'm not sure how that factors in but it was something the Tech explained that went over my head.
  2. S

    Shocked from gutters after Solar Roof activated

    End of day here, Tesla has rolled back to version 21.44 and for now it's being considered "fixed". There is still a voltage detectable in the flashing, but little to no current. The AC Voltage is from the signals sent over the DC circuits, for how the MCI's work. Since we passed the "touch...
  3. S

    Shocked from gutters after Solar Roof activated

    Chucklesn, The Technician has indicated that he's only seen this issue when the system contains a Tesla Inverter. I have two Powerwall+ with DC coupled inverters and then one stand alone. Do you have one of these? This device...
  4. S

    Shocked from gutters after Solar Roof activated

    Tesla's Quality Engineer have checked. I've checked via my hand. That is not the issue. The issue seems to be with software and the way the inverters work. I've confirmed with the technician that they send an AC signal over the DC feeds to the Mid-Circuit Interrupters (MCIs) which functions...
  5. S

    Shocked from gutters after Solar Roof activated

    The fireplaces are masonry, no metal insert, and may have some metal for structurally tying things together, but overall are just huge masses of dielectric material. My guess is that they are acting like a capacitor somehow. I have two chimney's, four fireplaces (1st and 2nd floor, both sides...
  6. S

    Shocked from gutters after Solar Roof activated

    According to testmeterpro.com "The Klein MM200 is one of Klein’s lower end multimeters." so it sounds like I have some shopping to do! :) Any recommendations?
  7. S

    Shocked from gutters after Solar Roof activated

    I've checked it, I've gotten these readings: - Flashing to house outlet ground 50.3 VAC - Flashing to aluminum ladder with plastic feet 60.7 VAC - Nail in chimney to house outlet ground 74.0 VAC (yes, you read that correctly) DC voltage is in the mili volt range, so basically zero on above...
  8. S

    Shocked from gutters after Solar Roof activated

    From what I saw in the install, the panel tiles are isolated in the center of the roof, edged by either glass or metal tiles, which then tie into a metal edge detail around the entire surface. All connectors are "plug and play" from what I saw, so very unclear how any of the DC circuitry or...
  9. S

    Tesla Solar Inverter Manual or Wiring Documentation

    Can anyone point me towards documentation on the Tesla Solar Inverter and wiring options? I'd like to know more about the DSABLE IN/OUT and CAN IN/OUT jumpers, and why/when they are used. Thanks
  10. S

    Shocked from gutters after Solar Roof activated

    After further local testing, there is some kind of induction/capacitance issue going on here, I am now most likely in agreement with Tesla that it is not due to a short. After my morning call with the PM, they claim its an induction/capacitance issue of how the inverters work, and are...
  11. S

    Shocked from gutters after Solar Roof activated

    I would agree on the AC signal, which I can only think means one of three things: The roof install shorted an existing normal house circuit The AC signal over the DC lines is grounded to the flashing An AC signal is being induced (I have a 40 foot vertical, and 60 foot horizonal section of...
  12. S

    Shocked from gutters after Solar Roof activated

    I was also instructed to open a support ticket today, but sat on the help line for over an hour and a half without ever getting answered. Otherwise I'm also a bit shocked to see that the support line is available M-F 7-4 PST, by phone only, seems a bit ridiculous in today's age and for this...
  13. S

    Shocked from gutters after Solar Roof activated

    This is a great point, I would agree that CURRENT should never be present on the exterior roof. So again quite concerning. I have three sections of roof, two are joined by flashing, and the third is isolated by a wood structural boundary. All three sections show an a voltage today in dry...
  14. S

    Shocked from gutters after Solar Roof activated

    I currently have this exact same situation. My roof was finalized on 12/28/21, and then while re-installing a window screen on a ladder, I touched the metal flashing and received a bit of a jolt. Pulling out a multi-meter I found a 60 VAC delta between the metal flashing around a window to...