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Sorry, but I don't understand your answer. Maybe I wasn't clear. We had a power outage and anything connected to an outlet surge suppressor went out. I thought the Powerwall was supposed to act as a seamless backup, taking over during a power outage. Clock on microwave and two clocks plugged...

We had two brief power outages (so far) today. Anything plugged into an outlet surge suppressor (TV, computer, etc.) went out, so I'm wondering if our Powerwall is working as backup. Or is this normal for a surge suppressor?

Thanks very much for the explanations, Vines and Enginerd. That link does help some. It is what I thought, but LA Solar is trying to convince me otherwise. They promised their one PW system would backup ALL my 30-amp and under circuits when I signed the contract. But it obviously can't do...

That is exactly what I thought, but LA Solar claims this is not so. Do you have any documentation for this that I can show them? Thanks for answering!

Thanks. I've seen that but it doesn't answer my questions.

My experience with LA Solar has been absolutely terrible. I would not recommend that company to my worst enemy (well, maybe I would).

I have one Powerwall 2 + Gateway 2 installed by LA Solar. They told me that this system would back up ALL my 30-amp and lower circuits (about 100 amps from a load calculation), transferring them to the subservice panel. But at the install, I was told I would have to choose critical circuits for...