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  1. B

    Rear fascia covered under warranty, how should I navigate service?

    Was quoted around 5k if I remember correctly but having the bumper saved me about 1.5k so came out to about 3.5k. I would suggest continuing to bug them with the service bulletin until they explicitly give you a reason why you have to pay for it.
  2. B

    Rear fascia covered under warranty, how should I navigate service?

    Vehicle was 4000 miles out of warranty. After chatting and calling out the specific service bulletin in the request service center implied that if I was still within warranty they would cover it. So I ended up paying out of pocket at the certified body shop. This should be a recall with how...
  3. B

    Rear fascia covered under warranty, how should I navigate service?

    Talked to the body shop, they know the exact issue I’m talking about and they informed me that if it’s something I want Tesla to pay for it needs to be fixed via a Service Center.
  4. B

    Rear fascia covered under warranty, how should I navigate service?

    I just did this, hopefully it works out
  5. B

    Rear fascia covered under warranty, how should I navigate service?

    I wasn’t aware I could visit without a scheduled appointment in the app. I’ll check their hours and try to go over there within the next couple days. I did call the Tesla customer service number but when selecting the vehicle service option I’m directed back to app.
  6. B

    Rear fascia covered under warranty, how should I navigate service?

    While driving in heavy rain a couple days ago my entire rear fascia ripped off my 2019 Model 3. Come to find out this is a known defect and Service Bulletin SB-20-12-003 states this exact issue should be fixed under warranty. How do I confirm with Tesla that they’ll cover this? My service...