You can install our site as a web app on your iOS device by utilizing the Add to Home Screen feature in Safari. Please see this thread for more details on this.
Note: This feature may not be available in some browsers.
Service Tech fixed my latch today. Somehow the latch mechanism got out of sequence. The tech took it apart, reassembled it, and I could see the mechanism was in a different position from before. Hope your’s is fixed as well.
I have exactly the same problem on my 21 Model Y. Have you found a resolution yet? We have a service scheduled for this Tuesday. I’ll let you know what I learn.