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Any idea what’s going on? Only happens when parked. Happened twice in one night. Has not happened since. Anyone else having this issue? If so what helped? I have tesla mobile tech appt tomorrow. Not sure if I can attach videos here.

I bought a mobile charger at tesla.com. Once received noticed it was used! Scuff marks on the part you insert into the car and the button was cracked! Immediately initiated a return in the app. Have not heard from anyone. I go back into the app and the option to return and/or the return is...