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  1. M

    Brand new Powerwall owner questions (mostly UPS related)

    Ok, I'll give them a call.
  2. M

    Brand new Powerwall owner questions (mostly UPS related)

    The storm hit right after Storm Watch kicked in but I had 100% charge anyway. I have not set up any self powered time so it's just going to sit on 100%. I've been debating whether I should bother with that since electricity is at a flat rate where I'm at (there are monthly adjustments that...
  3. M

    Brand new Powerwall owner questions (mostly UPS related)

    Thanks. I do have another APC UPS hooked up to my internet gateway and that one worked correctly. I had another outage today (no battery -- the solar company had to fix something on the system and took the power completely down) and the same UPS that complained last time complained with no...
  4. M

    Brand new Powerwall owner questions (mostly UPS related)

    I specifically chose that one because it supports sinewave. Sounds like I need to update first, simulate an outage and see if it has trouble then call if it doesn't. Thanks for the reply.
  5. M

    Brand new Powerwall owner questions (mostly UPS related)

    I found a thread yesterday from the Tesla forums that implies that Tesla has adjusted the firmware to 63hz rather than 65hz but maybe the user is implying that they got Tesla to change it for them, Thread: https://forums.tesla.com/discussion/182911/using-ups-with-powerwall I don't have Tesla...
  6. M

    Brand new Powerwall owner questions (mostly UPS related)

    Is 65hz the standard frequency? How do I get the frequency lowered? Is this something the installer can do? Note: My Powerwalls were not installed by Tesla. The company that installed my solar system a few years ago installed them. One reason I ask is because the technician is coming back...
  7. M

    Brand new Powerwall owner questions (mostly UPS related)

    Hi, I'm a brand new Powewall owner (my first Tesla product). I got 2 Powerwalls installed a couple of months ago with everything ready but the city/utility company inspections. The last inspection was completed Monday and the system was turned on later that day. While power outages are...