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I ended up solving the issue by using "Disconnect device" in the Octopus app and then set it up from scratch again. Using "Reconnect device" did not work. Now the charging behaviour is back to normal.

Have been using IO without issues for months. Starting this week, IO always stop charging once the car reaches 55%, even though charge schedule is assigned and we are within it. If I manually start the charge, it is turned off by IO within minutes.

Sorry to hear that, I was told the same about the on-site timing. Tried to press for alternative solution (including going to other delivery hub myself) to collect the car earlier and they are just not helpful at all. I love driving Tesla (had a Model 3 before in another country) but their...

Just to manage your expectation, I am among one of those got delayed. The date in my app also disappeared, and the date on the website remains as 21 September as I have not yet picked a new time.

I am in a similar situation, if you got any update or alternative solution from Tesla, please post it here!

I just switched to Go a week or so ago, and originally thought to swtich to IO once my Tesla arrive on Sep 21. However my car is now delayed for 8 days by Tesla. Any idea how much time will be given to me to perform the test charge if I start the IO process now? Still a bit worried that the...

Added to my signature. Collection at Bluewater, Original on Sep 21, delayed to Sep 29.

Just got a reply: They offer Sep 30 as an alternative, but won't work for me, as I need to use the car at 5am that day. I guess I could only cut my trip short to get the car... which sucks. I am also pressing them to offer suitable compensation for the booked train tickets and the wasted days...

Let me know how's your luck with calling them. I replied their message and still waiting for their reply.

Just received a bad news for my collection on Sep 21 in Bluewater. Just got a message from Tesla saying: Lots of troubles. Already bought my train tickets and insurance. Only Sep 29 is available for reschedule, but I am not free during Sep 26 - 29 and I need to use this car on Sep 30.

I am wondering will our MYs come with the mobile connector, after Elon's announcement in April. Need it to charge at home, as I am renting. :confused:

Sorry, I checked your profile and couldn't find it, then already applied a random code I found in this thread.

It is big if that is real. Not only my upcoming switch to Go (Sep 2) will be safe, I can even switch to IO when my MY arrives (Sep 21). Please be true! 🤞

I think you can call them to get an interim flexible tariff, instead of the fixed tariff online.

Thanks for the info. I called them this morning and my switch will be on Sep 2. The agent said I can only get whatever tariff rate for Go at the time I finish my switch, wish both of us luck!

Can anyone on Intelligent Octopus confirm whether you need to already have your Tesla to complete the switch? If yes, I will just try my luck with Go first. Planning to give Octopus a call tomorrow to switch to Go/IO from EON Next, hoping that I can still get on the 40/7.5p tariff, but my Tesla...

Interim is at the top banner of that page, and at the bottom they also mention I can call to get a flexible interim.

I got nothing confirmed yet, as I am just start looking into this matter today, and the 40/7.5p tariff is what their website quote for my region only, instead of my personalised quote. I will call them first thing next week. Hope it is not too late. Thanks!

I just tried to sign up Intelligent Octopus via their website, but I need to choose an interim tariff at 72.87p /kWh as I am a new customer?! Or I can call them and ask for Flexible as interim? Can I be sure that when they finally switch me over to Intelligent Octopus, I will be locked into...

New to UK earlier this year, have been using E.ON Next flexible tariff by default and trying to understad everything amid this chaos. I would be grateful if someone can confirm or correct me. I just have a smart meter installed by E.ON Next today, and going to collect my MY in late September...

:D I have the exact same message.

Never have been happier in my life to pay. Made a small payment as test run and see the updated total in half hour. Will make large payments later to recoup a bit money via interest of my bank. Should be okay if I finish the payment about 10 days before the collection?

Same situation, also same pick up day and place as you! But with a 448 VIN. I ordered on Apr 27.

Hidden VIN (448) assigned, EDD updated. Cash order, no payment request or other message yet. New member here, cannot add signature, so details as follow: Model Y LR, White, Black Interior, 19" Ordered: 27/04/22 Hidden VIN assigned: 23/08/2022 EDD: 19-30/09 (previously 5-30/09)