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  1. D

    Gen2 Wall Connector made obsolete by Tesla with car software update

    I told the rep at the time her explanation was crazy but she was insistent. She told me she would escalate the issue and have someone reach back out. So I am pretty sure it's my car. Which sucks even harder.
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    Gen2 Wall Connector made obsolete by Tesla with car software update

    How can I check if this is how I am set up? Sorry, I am not electrically savy. Thanks for the advice.
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    Gen2 Wall Connector made obsolete by Tesla with car software update

    yup. I also tried a number of outlets with the mobile charge and nothing is charging the car. So I am currently thinking its my car. My mother has a tesla and is going to stop by to see if my wall connector will charge her car. So that will tell me for sure if my car is the problem as its...
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    Gen2 Wall Connector made obsolete by Tesla with car software update

    Thanks for the insight, I thought that it made no sense. The wall connector is on a 100amp circuit. One of 2 units (i don't recall what they are called) are down on my car so my wall connector was only charging up to 47 AMPs and I was getting only about 18 miles of charge in an hour. I just...
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    Gen2 Wall Connector made obsolete by Tesla with car software update

    Hi all. I have a Model S Built in Dec 2016.. I also have a Gen2 Wall Connector/Charger. My wall charger stopped working over the weekend. I come to learn from Tesla support that a software update to my car has made my car incompatible with my wall charger and now my wall charger is obsolete and...