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What a terrible response. I just booked my S Plaid for a center console rattle, and I got the same message regarding the charges. Paying such a premium for a car, you expect the manufacturer to stand behind their workmanship.

Thanks for sharing your experience tm1v2. I contacted the center that was holding the inventory car and they explained that it's Tesla company policy not to assign existing inventory to a custom order; something about them incurring additional shipping costs if the buyer refuses delivery...

I've been around the loop with Tesla trying to move this forward without any luck. I have a custom order which had a Sep/Oct delivery date but now showing Nov/Jan in the app so I decided to look at existing inventory and found an exact match in my local sales center. Tesla refuses to add the...