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Thanks! I really wish i was calling the wrong line, but that’s the number i called, i guess things are handled differently before and after PTO? After the 4th call this week, finally they scheduled me for next next week, hopefully they can top off the coolant instead of coming just for diagnostics

the system is running but not in a healthy state, fan is super loud and production is about 1/3 of what it is supposed to be i guess since when inverter reboots it is not producing anything. I feel if inspection passes, i would never get support, if inspection fails/not happening, they have...

Inverter low coolant from the first day of installation, called customer support several times, waited 3+ hours each time and still no word of coming and get it fixed, now they want to schedule inspection, LOL Is there any direct number to talk to tier 2 or anyone that can help? emailed project...

Thanks for the advise! Will definitely contact support tomorrow

Slowly being charged from 25% to 60%, switching between charge and discharge

Yeah i’m running on off grid since haven’t received PTO yet, but battery is way from full, only 30% yet

Installed on Friday, got app access today due to system glitch, checked the data, looks like something wrong with the system? something looks faulty to me, am I the only one?