Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.
Register

Search results

  1. B

    Discussion: Tesla Energy / Auto Customer Service

    I don't think so. Here's the language: ' "System repairs” refers to actions needed to fix your System if it is malfunctioning. System repairs ARE provided by the Installer. If System repairs ARE included, the coverage periods for each hardware component of your System (in years) are: Solar...
  2. B

    Solar Panel Skirts require a proprietary tool

    Thanks! I reread, and I think the problem is the same. Wiring was damaged. The skirt was preventing the electrician from accessing the wires to repair them.
  3. B

    Discussion: Tesla Energy / Auto Customer Service

    The arbitration claim is that in the system disclosures they state they will maintain and repair the system for 20 years (panels for 12 years). Replacing cable is a basic electrical repair. As for the proprietary aspect - proprietary tools are required to remove the panels. So imagine if a...
  4. B

    Solar Panel Skirts require a proprietary tool

    Hi Solar Bob, Did they repair your solar panels? I have an identical problem ongoing with Tesla in Portland, OR. Tesla told me the panels are unrepairable. I know for a fact that they did not actually examine the wires to know. I believe they don't want to/or can't repair due to staffing...
  5. B

    Discussion: Tesla Energy / Auto Customer Service

    Hi all, I am having an issue with Tesla around my solar panels which were installed in late 2020 along with 2 powerwalls. I noticed this past March that my panel power production had dropped by about 50%. I contacted Tesla who did not send anyone out to take a look until May. We noticed a...