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Got our car back a week ago, and they fixed the leaky trunk with clear silicone resin/adhesive (as well as replaced the rear tail light). No more water logged tail light. I'll be checking it to make sure it truly is leak proof now. Probably going to be a bit paranoid now with it to be honest...

Hello! I just dropped off the car today at the Tesla Service Center in Upland, California. The current date for repair completion is on Tuesday next week (04/23/2024). Some info is that they have to bring it to a nearby Tesla approved body shop to fix the structural leak behind the...

Hi everyone! Wanted to bring this up within the forums and log it here for any potential future issues with anyone else receiving the new Highland 2024 Model 3 (or later). Quick High Level Introduction: We recently just sold our 2019 Model 3 and received our new 2024 (Highland) Model 3 last...

Hi team, Quick update: The issue was resolved by Tesla. They turned the supercharging back on, but without any notification of doing so. I had to go to a supercharger to see if it worked, and it did (tried after the 5-7 business day turn around time). The short answer would be that they...

Quick update: Using the above method, I used the chat and email. I ended up having to navigate through their Roadside service phone number (877-798-3752) and i was able to get to the Supercharging rep through their menus. I was to finally get to a Person to talk to on the phone (this is...

Hi everyone, Our insurance did a complete an investigation on our title. They came back with with reports from CARFAX and Auto Data Direct and it shows a Clean Title. Looks like there's a mistake that occurred for our car. We did buy our car brand new from Tesla and picked it up in Tustin...

Some quick notes: For the insurance supported repair, I did work with Tesla Representatives from the Roadside service to pick a repair shop that is certified by Tesla as well that is recommended by our Insurance (Caliber Collision).

Hello all, I have an issue. We had an accident where we hit the curb and caused the lower A-Arm to break (front left), as well as messing up the rims (front left and rear left), tires and scrapes on the lower body panel. The total repair was 10k (5k parts, 5k labor), while the car (2019 Model...