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Thanks for the continued feedback on this! We are still in comms and troubleshooting this with Tesla and local provider. As you noted, when the grid returns, and due to the unreliability of South African power in general (which is magnified post load-shedding outages), the voltage/frequencies...

Many thanks for the replies! It gives me a lot of detail to work with. I spoke to the installer yesterday and arranged that they send their senior Tesla technician out to my home to troubleshoot mid next week. I will ask him to set the charge rate lower (they seemed unsure re this when I...

Hi all, Very happy to have found this forum. I'm struggling a bit and am hoping someone is familiar with my issue. I had a new Powerwall 2 installed on 25th Nov (2 weeks ago). It is installed as a Backup only (i.e. large UPS essentially). I live in South Africa, so this is to combat the...