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Great news, thank you for the update. I have to say I've had similar experiences regarding communication via app (only way) vs in person. We were in Las Vegas on a trip and had an issue with the battery coolant heater. Via app, got appointment 6 days later, but we were to be making the 300...

I gave up on it for the time being. I will revisit it when ready to pull the trigger, and will likely go to the SC to talk with someone as opposed to using the app.

Had the same codes thrown when in line at a Supercharger in Las Vegas (prepping for the 300 mile drive home). Exact same sequence. In line received BMS _w035 'Vehicle may not restart (Service is required),' which promptly went away and seemed fine. Once I plugged in, received BMS _w172...

Hi All, I requested an appointment for the Infotainment Upgrade on our 2017 MX 100D with Full Self Driving. The estimate included the line item 'INFOTAINMENT UPGRADE FOR AP2.x VEHICLES' for $2,250 plus tax. I went back and forth with the service center through text explaining that, based on...