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Cry me a river at least you got something. Local staff basically told me to eat *sugar* 🤣

I've owned a model 3 for 3 weeks coming from a Lexus ES I had for 4 years. Whether it's customer service relating to sales or maintenance Tesla standards or lack there of are unacceptable when compared with anything approaching a similar msrp. It is in that respect that I already miss my Lexus...

Honestly I just was under the mistaken impression that temperature issues only kicked in at sub freezing temperatures as that was where most of the discussions seemed to focus. Lesson learned. Can the battery be preconditioned efficiently while charging at 120v 15a ?

I made two super charger stops and pre conditioned both times. The first stop was leaving my home with a 12min drive time and even though pre conditioning started immediately the drive was not long enough to warm up the battery in 45 degree weather resulting in reduced charging. The second...

Have a 2023 rwd I took delivery of 2 weeks ago and got a bit of a nasty surprise. I was aware that LFP batteries struggle with range loss in the cold but never expected that to be an issue in Southern Florida. I drove 152 miles across the state with temperatures hovering between 44 and 53...

Car dealers don't, but Tesla seems to go out of its way to stress that they are not dealers (the poster i replied to even said retailer). In one example of my interactions with the local team I was trying yo recover my Sunday delivery and highlighted how in any dealer in town where you are...

Me bringing up the processer switch was an example of the advisor lacking fundamental knowledge about the car. While that point had no real impact the active misinformation he provided about non existent tax benifits on my trade did. Had I not validated on my own I could have lost thousands on...

I appreciate your reply and offer a counter point. Most retailers offer some sort of price protection for a period of 14 to 30 days. In of itself the price change is a pain point, but when you add the poor experience with multiple advisors, broken component within a week, and now multiple...

I am posting my story wondering if anyone will read it or frankly care. The statement bellow was originally intended for Tesla, at least whichever department handles complaints (if there even is one) but my post purchase survey gave me little room to deliver my account of my experience and my...