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One of the "advisors" (I put the word in scare quotes because he is nothing but a 25-year old with a bad attitude) told me (face-to-face, since they don't answer phones or texts!) the phones are "wonky" and they have been trying to fix them. So, based on a lot of threads here, Tesla fixes...

Several times I left the call connected as I went about my day....hold times over 150 minutes never to be answered. That's 2.5 hours!

My MVPA has incorrect registration/transfer/titling fees. I can't figure out how to get Tesla to fix it. Though one guy I spoke with asserted the fee was correct, and my misunderstanding was that some of the fee was going direct to Tesla. That would be consistent with the asterisk next to the...

LOL. That doesn't work very well. They do reply to texts from time to time, but they don't answer the questions.

How do you call them? They never answer the phone! Seriously, is there a method to get phone numbers that they pick up?