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Get ready to have the Tesla Crease is your frunk, just as soon as someone who is not specially trained tried to closet he hood. Of course, you can join the brewing class action lawsuit on this afterwards. We are all crazy to have bought such an expensive car with such a flaw!

galangg, The Tesla Crease is, unfortunately, a widespread problem -- there are numerous threads on this Forum, and on the Teslamotors.com forum detailing the issue which began with the very first vehicles produced and continues to this day. When I took my Tesla Crease to the Tesla-authorized...

Unfortunately, the design flaw that leads to creases in the frunk, or hood, remains in even the newest vehicles. Take a look the next time you walk by a parked Tesla -- a good number of them have creases at the very front of the frunk because the frunk can't be closed unless by using Tesla's own...

Greetings. I am the originator of this thread, and several of you have been kind enough and concerned enough to email me to ask me if I received any help from Tesla. The answer, unfortunately, is no. It appears that all of us frunk creasers -- and, from all of the forum threads and anecdotal...

William13, thanks for your information...very helpful. Despite Tesla's efforts to make paint-less dent repair possible, I've now been told by four separate dent repair guys, including ones recommended by Tesla, that they have all seen many, many of these creases and that paint-less repairs are...

My car is only two months old, but in that time I seldom used the frunk, for fear of the dreaded crease -- which has been well-reported on this Forum as having impacted hundreds and hundreds of cars. Unfortunately, I just took my vehicle into a Service Center to repair part of the interior...

dsm363, in answer to your question about why a valet would open the frunk, I will repeat to you what the Tesla-authorized body shop expert told me yesterday: He has seen a large number of Tesla frunk creases in his market area, and many were caused by a valet mistakenly pressing the front of the...

Good point, Gizmotoy. I have no great hopes that Tesla will use its own log information to help prove what happened. In any event, this morning I showed the frunk crease to two of my business associates -- one who was about to order a Model S this weekend, the other who has a Model X on order...

Brass Guy, thank you for making the great suggestion about possibly using the car's fuse records or other logs to demonstrate when the frunk was opened. Tesla did not suggest this option for me, but I will begin to explore it immediately. Thanks again!

NigelM, in answer to your question, the Service Center's intake records do not show any damage to the hood. Unfortunately, I cannot positively prove that the damage happened during servicing because I did not notice the damage before I left the Center. And although I did not open the frunk after...

When you -- as hundreds and hundreds of other a Tesla owners have -- get a crease in your hood because a well-known Tesla design defect almost guarantees damage to the hood if it is not closed (say, by a random valet) in the precise and special way Tesla recommends.

MikeInFl, thanks for your help. The advice you received is identical to what I have received so far. I am waiting now on the repair estimate. Have you ever gotten an estimate from a qualified body shop for this fix?

Gizmotoy, you are absolutely right that I should not speak for others when using the word "suckered" into buying this vehicle. For me, though, I know that if the Tesla representative had said when I walked into the store that "there is a pretty good chance that sometime relatively soon after you...

Thanks to everyone for your help. I just got back from the Tesla-authorized body shop. Bad news: They say they've seen many, many of these same frunk issues with Teslas and that it is generally not possible to repair the creases with traditional dent removal techniques. (The dent removal guy...

Merrill, thanks for your response. I am happy that you have not experienced this problem, and of course I realize that not every single owner has experienced it. But if the evidence on this Forum and others is to be believed, hundreds and hundreds of people have discovered that, despite paying...

Gizmotoy, thank you for your thoughtful response. May I ask, have you considered having your crease fixed? Every Tesla-recommended dent repair specialist I have contacted this weekend (including in major Tesla markets such as Los Angeles and the San Francisco Bay Area, along with my home...

Ah, if only the rumors of a fix were true. My vehicle is brand new, but as I went through the buying process I mistakenly assumed that all of these rumors about improved quality were true. Unfortunately not. The frunk crease issue has been around from day one and is still impacting many...

Thanks again to all of you for your advice. In response to the request for photos, here are some -- which unfortunately will serve as a preview for many future buyers who will pay six figures for a Tesla only to find that if the frunk is not closed by someone with special training, their vehicle...

Thank you for the advice. I will raise the issue with the service center on Monday. But I am still interested in learning from others what the repair options are. My vehicle is brand new, and if this has happened already, then it is likely to happen again at some point, say, from a careless...

I have not yet raised the issue of responsibility with the service center because I am first hoping to assess my repair options. Unfortunately there just isn't much reliable information online about whether a repair is possible using traditional ding-removal methods. There is, however, plenty...

Greetings. I have searched everywhere for a good answer to this problem but haven't found one, and I hope someone can help. I was well aware of the design flaw in the frunk when I purchased the Model S, and as a result I almost never used the frunk -- and when I did, I was careful to use the...