Search results

Tesla says car loses pilot signal. Car says charge cable fault.

Many of the recent replies are helpful and thank you for that. Today I put in a 14-50 outlet on the temp box at the new house. I spend a lot of time there so that should help for now. Unfortunately the issue won't be resolved until I have a solution at the office. I will try some line filtering...

The language about section 625.16 seems pretty clear to me that it would cover the UMC unless your mind is made up that Tesla is right here.

Their report states that there is nothing wrong with customer's wiring, and there are no abnormalities on the line at the time of failure. Light industrial, we have lots of equipment with motor controls. Our main transformer is 208. We are the most industrial power user in the area. As I...

The adaptor I have still needs the UMC in the middle. Yes, something is different but meets code and approvals. As for UL being for safety, it all depends on what kind of device. If you contract with UL to list/mark a device the first step is to figure out the applicable standards based on the...

Here is a UL document that is quite clear about requirements in the NEC:

They sent an electrician twice and that is how it got elevated to someone in California. After some back and forth troubleshooting I was told that they would figure out the problem 'even if it meant flying to Florida'. A week or so later I got the email stating it was my problem.

I get it....this is an enthusiast forum, with mostly Tesla lovers. I wish right now I could be one of you. But instead I have bought a new car that does not work as it is supposed to. And of course while they didn't tell me to f-off or pound sand literally...it feels the same to me. There is...

Answers Yes, it charges at other places including my home. I NEED it to charge at my office. I am building a new house and will have a 220 outlet there but it's not finished yet so I am only on 120V outlet at home currently and it's not enough. I took videos of the UMC and Tesla said it...

Hello, I have had my brand new MS for a month now and have not gotten the car charging at my office (via either 120V or NEMA 14-50 outlet). The UMC seems to error out or crash or something and the charging stops usually instantly but sometimes minutes after plugging in. This is a HUGE problem...