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  1. I

    Rear passenger window exploded.

    Hopefully it go through warranty cover but the whole glass was removed by the 3rd party auto glass as it wasn’t safe as it just crumbled away, So nothing left for them to inspect . Unfortunately there no interior cam video captured from sentry mode as nothing was trigged But I will check again...
  2. I

    Rear windscreen exploded

    Oh wow amazing! Like most things trying to get things into uk is difficult I would Be stung by the import duty and to arrange something like that would take weeks and by time it ships into the uk, And not sure insurance would pay for it all. But thanks for suggestion something to consider or...
  3. I

    Rear windscreen exploded

    less then a week and that happened, the car was from new. honestly never experienced anything like this at all just crazy, yeah hopefully tesla will see it an issue with the glass itself rather then a unknown object that caused this Not end of the world the insurance offered to pay for it and...
  4. I

    Rear windscreen exploded

    Update: So had the estimate cost been forwarded to my insurance company they approved it now. Thank god! Now waiting on from Tesla to give me a date, which i chased again, They couldnt provide an ETA and when i spoke to them again they suggested it could be a good few weeks to when it available :(
  5. I

    Rear passenger window exploded.

    The car was from new and only had it less then a week and this happen :( So am still waiting from tesla for the replacement, they haven't given an ETA. at the moment i have a plastic sheet over the rear and it been raining heavily and the water been filling into the actual boot :(
  6. I

    Rear passenger window exploded.

    Hi dusty Thank you when i had it inspected by the autoglass repair engineer, they suggested the rear windscreen glass is a temper glass that similar to the side windows, that easy to shatter on impact. The top glass roof would be same as the front windscreen that needs to be strong enough to...
  7. I

    Rear passenger window exploded.

    Haha no idea autoglass engineer suggested potentially could be heating instrument in rear windscreen to caused this as it tempered glass. But very unusual they said for that to happen could potentially be fault on fixing of the glass to vehicle.
  8. I

    Rear passenger window exploded.

    Thanks reply I checked for any debris or evidence of external factor that caused it. Checked on the sentry mode for anyone approaching the vehicle but nothing my first thought perhaps something fell through it. Further inspection Looked in the boot nothing was found not any fragments of any...
  9. I

    Rear windscreen exploded

    Thanks evryone Yeah I opened a service request it been a slow process and lot of back forthing So far they have sent a cost estimate £1114.95, but have not acknowledge fault. So I am assuming I will have to somehow claim this back through insurance if they agree to it. My concern this may...
  10. I

    Rear passenger window exploded.

    Hello My rear windscreen seemed to had same issue it exploded for no reason. The whole glass pane is shattered. Further inspection from autoglass they suggested potentially the heating instrument caused this fault Tesla have not admitted fault in product only given me an estimate of replacement...
  11. I

    Rear windscreen exploded

    hello I was wondering anyone could shed any more light into this. Barely had the tesla y then a week the rear windscreen exploded and shattered into pieces. As I entered the tesla heard loud implosion and saw rear windscreen crumble. On inspection notice no object to caused it and puzzled by it...