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I heard from Tesla yesterday that I needed to schedule service, first available is Sept 18 which I took. Here's a recap of my situation for comparison: ~Aug 1 - noticed 50% loss of production for the past week, called support who observed the issue, had me restart PWs, didn't work, they...

Hi, I have a similar issue. Install was Feb this year (solar and 2 PW). A few weeks ago I noticed my production was cut in half. Spoke to Tesla who had me restart PWs - didn’t fix it but they acknowledged the problem and escalated to L2 support. Was told 10-15 business days for a response...