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    Dashcam cuts video short!

    I setup a service appointment for 09/25, and they contacted me today 09/20 to diagnose the issue. They recommended that I format my USB drive in FAT32 format (all 3 of mine were exFAT) to see if that fixed it. I reformatted one of them, but left the other two as-is. Then I tested each USB...
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    Nicest looking rubber floor mats

    I got the "LDCRS Tesla Model Y Floor Mats 2023 2022 2021 - All Weather Floor Mats - Premium 3D Waterproof Car Mats Without Logo - Heavy Duty Non Slip Floor Liners - Set of 3 (1st & 2nd Row) Black" from Amazon and am very happy with them.
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    Dashcam cuts video short!

    Update 9/20/23 Tesla was able to remotely connect to the vehicle and corrected whatever was causing the issue. Now all of my front video clips are 59 seconds long.
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    Dashcam cuts video short!

    What is weird to me is that in my case, the front camera videos are 55 secs when the car is parked, and they are cut short when the car is in motion.
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    Dashcam cuts video short!

    BTW this is in a 2023 MYP purchased new June 29th in Texas.
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    Dashcam cuts video short!

    YES! ALL of the videos in the Recent Clips folder are 37 seconds if the vehicle was in motion when the video was taken.
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    Dashcam cuts video short!

    I have the same issue, but it occurs every time my vehicle is moving. Parked, I get 55-56 seconds. Moving, I get 37 seconds. This is for all front camera videos, irrespective of the folder where it is saved. Saving on Honk or by other methods makes no difference. I'm starting to think it is...