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I'm inclined to believe you; however, reading how customer problems and complaints can be thrown into a void, I decided to call it good enough and count my lucky stars. Other people's experience helped me avoid paying $2k for this service, and hopefully, my experience helps people stand their...

This thread helped me a lot, so I figured registering and sharing my experience was only fitting. Worked for me (mostly). I had to go back and forth through chat, but that was expected. Once at the service center and after the test drive, they didn't bring up the issue once. The tech that...