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If it isn't clear, use that long flathead screwdriver to try to rotate the clip around. If you have the clip pointing -away- from you, towards the front of the car, the panel will end up stopping halfway on the cupholders.

I was able to DIY this one. For me the problem was that a locking clip had become flipped around and needed to be repositioned. See timestamp 3:44 of this video to see the referenced locking clip: To DIY fix: 1) firmly pull on both sides of the phone charging panel to pull it out. There will...