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My Model X 7 seater with fold down seats was delivered July 28th. I ordered mats right away. I received them, but they didn't fit (older model I supposed). I emailed Tesla 5 times and also involved a local Tesla service representative with no luck on a response nor ability to return them. I...

Cars are mechanical machines built by humans, or robots programmed by humans, these machines are going to come out the factory with glitches and problems from time to time. But as in the case of macd1995, it's not the fact there was a problem, it's how was the problem handled and solved. In my...

3 days into ownership and the 3rd row driver side seat stuck in down position. Tesla service wanted to me to drive the 70 min back into town to have them put it upright. I told them that I would take a stab at fixing it myself, I tried that night, but it was pretty tightly sealed seat, no...