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Oh nice, I'm not in a rush, I have no problems, but would like to do the recommended two-year when the opportunity arises. Emailing them now, thank you and greetings from Pittsford :D

Any idea if the Henrietta location has opened and if it's going to be a full service station? My model S is due for it's two-year and I'd like to avoid the trip to Canada..

our model s all-glass roof is pretty fantastic, i prefer it over solid top and sunroof by a lot. it's not too noticeable unless it's really sunny out - just lets a little bit of extra light into the cabin. i don't think tesla would have put this into production if the uv shielding wasn't...

i had my kid trip over the open cup holder (that they opened) today and now it doesn't auto-open. i need to get down in there with a flashlight to see if it's repairable by me or if i should just contact my service rep. anyone else have experience with it being stuck like that? it's really...

update - i got a call today from the Pittsburgh service center with an offer to send a ranger out. it took two people but they managed to pop the spring back in. the service engineer said they normally only lift them slightly when working on the windshield and not fully like with traditional...

hi all - our new model s 75d arrived last week and we're pretty pleased so far. we're in pittsford, ny (greater rochester area) and i've only ever seen two other teslas around here, so this makes three! i think the biggest pain point for us is the fact that service centers are minimum 3+ hours...

i just did the same thing when doing my first wash on a new model s.. i didn't even the arm terribly hard, the spring is just so tight that it popped right off. i found this thread looking to see if it was customer-repairable. our service center is three hours away so i'm taking it to the...