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I'm in the same situation as you, called three different SC's around in Norway, all said my car wasn't eligible. Also elevated my request, but received word that the SC probably knows best... I guess our special config cars have just been overlooked, hoping they eventually will issue a bulltin...

I also sent an email through this form (escalated) but got replied from ServiceHelpEU which obviously isn't the HQ. Do somebody know an email address I can use to contact anyone who can answer my question, not just speculate and make assumptions? Please PM.

Great, thanks for your comforting advice. I'd be happy to provide that for you tomorrow morning. Did these guys get their car uncorked after delivery, so we know there aren't required any hardware modifcations to the vehicle?

I have a S75D (VIN 198xxx) with the BTX8 battery, delivered June 30th, 2017. Was informed by SC that it is not eligible for uncorking... Following I sent an elevated inquiry via MyTesla and at first they responded that the SC must have thought I had a RWD vehicle. Shortly after the SC mailed me...