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RFernatt: Were you able to resolve this?
I have the same issue, where after traveling for a bit, the heat coming into the front foot-wells is excessively hot to the point that I have to turn off Auto climate control and turn off the foot heat.
I just called and it turns out I'm still within the 1 year warranty and they are replacing the entire set. Great customer service.
There are "repair links" available: Tire Chain Accessories and Replacement Parts but I haven't figured out which, if any, might work.
I also sent email to the...